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Branch Mortgage Advisor

About The Role

Would you like to use your Mortgage Advisory skills in our branch network?

We have a part time vacancy in our Oxford City branch for a passionate, inspirational and dedicated Mortgage Advisor to be part of the team.

As a highly professional, experienced Mortgage Advisor you will be well organised and able to work on your own initiative as well as having the ability to support and encourage the team. It's a diverse and supportive environment where every day is different.

Your main responsibilities will be having face to face meetings with our customers, building relationships, establishing needs and giving quality advice on our range of mortgages.

We give our customers clear and accurate information in a friendly, professional and efficient way whilst ensuring they understand the potential financial risks to them that are involved.

You'll be passionate about maintaining your knowledge to be able to effectively handle a wide range of mortgage related enquiries from First Time Buyers to Landlords, whilst adhering to compliance regulations, ensuring all advice is accurately documented

Whilst we have a clear passion to deliver exceptional service and achieve goals, this role is not sales based and there are no individual or team sales targets.

Hours - We are looking for 20 hours over 4 days, inclusive of a Saturday - Training will be on occasion be full time and based in Coventry
About You

We have a reputation for excellent customer service and we really want to meet people who care about customers as much as we do.

  • You’ll need recent mortgage advisory experience to be successful and a positive, flexible attitude.

  • You will already be CeMAP qualified

  • You are someone who has excellent communication skills and the confidence to talk to lots of different people in a branch based environment

  • You’ll have the ability to deal with more complex customers’ enquiries in a careful and accurate way.

As you increase in confidence, you’ll work through an accreditation scheme moving you through the different levels of the role. You can own your personal development, grow with us and build your future career.

About The Company
Here at Coventry Building Society, we’re proud to be a mutual building society and we’re committed to providing a first class service to our members.
 
Our people are pivotal in achieving our mission and we’re embarking on an exciting journey to ensure our employee wellbeing is at the forefront of what we deliver as a function; after all, without our people, we wouldn’t be as successful as we are. 
 
Times Top 100 Best Companies 2018
 
YourMortgage Awards Best Building Society
 
YouGov Highest Customer Satisfaction of any Bank or Building Society
 
ORC Employee Engagement Award for Excellence
 
We’ve also been proud holders of Gold Ribbons from Fairer Finance since they introduced them over two years ago. Fairer Finance helps consumers find a bank or building society that offers good service, not just a good rate.

Key Information

Role Title:
Branch Mortgage Advisor
Salary Details:
Up to £29,000 pro rata (Dependant on relevant experience)
Number of hours per week:
20
Location:
Oxford
Vacancy Type:
Permanent - Part Time
Closing Date:
28 May 2019