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Saturday Customer Service Assistant

About The Role
Our Saturday Customer Service Assistant role is a great opportunity for someone who either is looking for their first job or to have a rewarding and challenging position that fits around your lifestyle and commitments. Working in our branch, you’ll be responsible for delivering exceptional customer service by talking to our customers and dealing with their queries. 

You’ll accurately manage customer transactions such as deposits, withdrawals and paying bills, by operating the till and handling money. It’s important you understand and comply with all the appropriate legislation and codes of practice, and keep your knowledge up to date on our products and services. Following security and Data Protection procedures is a must to ensure we protect our customers.

You’ll be part of a supportive team in Sheffield serving members every Saturday. There are also lots of opportunities for overtime if you want. Many of our Saturday Customer Service Assistants support us between Monday - Friday during our busier periods when it’s convenient for them to do so.

With well-being in mind and to comply with social distancing guidance, we are currently using digital platforms such as Zoom to conduct our recruitment process.
About You
You don’t need previous work experience to be successful, just a positive, personable attitude and excellent communication skills. We’re looking for someone who has the confidence to engage with a diverse variety of people, is customer focused and has the ability to be accurate and deal with our customers transactions.

You’ll be available to work every Saturday and whilst we appreciate you’re applying for a Saturday role, from time to time, we may ask if you’re able to cover extra hours across the week during our busiest times including March-May and other holiday periods.

We really care about recruiting the right people and engaging, rewarding and developing them throughout their journey with us. As well as being flexible to fit around you, this role will give you a chance to learn new skills and develop your career.

Key Information

Role Title:
Saturday Customer Service Assistant
Salary Details:
£8.72 per hour
Number of hours per week:
Vacancy Type:
Permanent - Part Time
23 Oct 2020