Senior Infrastructure Engineer - Database

Coventry Building Society have an exciting new role for a Senior Infrastructure Engineer – Database to join the CIDO department.

The role holder will be a Subject Matter Expert (SME), and responsible for providing strategic expertise to ensure effective management of the technical and business services for your specialist area. Being accountable for the transition and ongoing support of the relevant solutions at CBS to meet business requirements and IT architectural strategy.

The Senior Infrastructure Engineer – MS SQL Server DBA will be responsible for the creation, quality, and governance of technical and standards documentation to maintain a stable and consistent environment. Providing a high level of technical knowledge to complete the troubleshooting of and resolution to production incidents or problems to meet our operational IT needs and ensure business as usual services are maintained within agreed SLA’s.

The role also includes the provision of assistance and influence to the Architect, Development, and Support teams, to implement and support solutions into the CBS estate. You’ll look for improvement opportunities which will involve coaching, mentoring, planning, supervising, supporting, and training of your team members.

We’ll require you to be available for out-of-hours support rota, with other DBAs on the Team after a suitable amount of training and familiarisation of the Society’s DB estate. Payments will be made for on-call as per the company’s on-call policy.

This role requires you to be on-site in Coventry 1 – 3 days per week for collaboration with peers and other CIDO events. 

You’ll have knowledge of systems management procedures in a large commercial and mission-critical environment, be familiar with the ITIL based service management framework and change control, release procedures and tools.

You must have a “can-do” and positive attitude, you will have a desire to developing and improving processes, and a willingness and aptitude to learn new systems and further your knowledge. You’ll be able to demonstrate capacity planning, performance tuning and proactive monitoring of solutions.

You’ll stay up to date with emerging and relevant technologies and will often work with Architecture teams to define roadmaps and engineering strategies. With the ability to work under broad direction, exercise substantial personal responsibility, work in a fast paced and changing environment, whilst being thorough, with good attention to detail and delivering to agreed timescales.

You’ll be able to articulate technical knowledge into easy-to-understand terms for all stakeholders and be flexible in your approach to working hours to meet your own objectives and assist colleagues in meeting their objectives.

To be successful in this role, it’s essential that you’re able to demonstrate:

• Experience with MS SQL SERVER RDBMS 2019 and higher, including High availability (AOAG)
• Extensive technical background in Production Infrastructure support for critical 24x7 services
• Technical proficiency in Database technologies, predominantly Microsoft SQL Server (on prem and AWS EC2), but also Oracle (on UNIX) and familiarity with AWS RDS would be an advantage
• Strong focus on troubleshooting, planning and mitigating risk
• Identify service improvements and efficiencies
• Proficiency in Jira
• Managing Incidents, Requests, and Problems, with previous Service Now experience considered an advantage

Desirable skills for this role are:

• AWS Redshift (Operational Management)
• AWS RDS e.g., SQL Server, Postgres, MySQL
• Commvault Backup and Recovery
• Ansible automation
• Github
• Oracle 19c RDBMS and higher / Oracle RMAN backup and recovery / Oracle Dataguard and high Availability
• Oracle Identity Manager and Oracle Access Manager and Oracle application server (forms and reports)

We’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

All together, better.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the

Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.