Product Owner (12 months)

Coventry Building Society have a great opportunity for a Product Owner to join our Chief Information Digital Office (CIDO) area.

This role is responsible for leading the design, delivery, and continuous improvement of one or more digital products, delivering the Product Manager’s vision for the product based on expert understanding of end user needs journey and product performance and aligned to business strategy and vision.

The Product Owner will manage aspects of the product lifecycle enabling the product to meet the needs of colleagues and achieve financial or other targets. This role also facilitates adoption of products and business readiness, working with business change teams to ensure and monitor product performance after go live.

We operate on a team led hybrid approach with this role requiring the successful candidate to be on site in Coventry every Tuesday, for team collaboration and peer engagement. You’d also be required to attend CIDO events for 2 days, every quarter.

You’ll have a passion for delivering quality products that their users love, enjoy working with stakeholders to make it as easy as possible for them to do business and have a keen interest in new technologies and are always on the lookout for “what’s new” and drawing on best practices from within and outside the industry.

You are able to plan and drive scoping, requirements definition and prioritisation activities for large, complex initiatives and work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders. You can negotiate with stakeholders to manage competing priorities and conflicts and listen when ideas are challenged, seek to understand the nature of the criticism, and respond constructively.

To be successful in this role it’s essential you have:

• You’ll have in depth M365 experience, ideally within a Product Owner role.
• Demonstrate a good understanding of the drivers of value in the product area.
• Experience of product ownership with a passion for evolving great digital products by leading multi-disciplinary teams.
• Experience of delivering the development of complex and/or high-risk products from an idea through to post-implementation monitoring.
• Experience of writing features with user stories and acceptance criteria in behaviour driven development format
• Experience in engaging with users and stakeholders to turn user insight into product improvements.
• Demonstrate strong ability to understand the insight from data research, analysis, and reporting skills.
• Use of product management and backlog software and Agile delivery methodologies

Desirable experience will be:

• Experience in Quality Improvement methodologies.
• Able to set, monitor and report measurable product performance targets.
• Previous involvement in a migration to M365

We’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

All together, better.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. 

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

If you would like to opt in to the scheme please contact our recruitment team when you apply via Get in touch - Coventry Building Society (coventrycareers.co.uk)