Head of Business Banking

We’re now recruiting for Head of Business Banking who will bring to life the value stream for the Group’s Business Banking business with full accountability for the product range for our Business customers.

The role will be responsible for the P&L, Balance sheet, propositions, journeys and strategy.  It will put our members and customer‘s first, bringing significant experience in Business Banking and understanding the regulatory and commercial context to achieve growth and success.

This role will be accountable for:

Propositions

It will design a proposition and appropriate transition states, to ensure we have an offering balancing growth demands, product economics, risk and regulatory requirements and the brand/group purpose and positioning.  Understanding the segments we want to target, the jobs to be done and the economic impact of decisions as well as using internal and external data and research (customer, market, journey) – to understand customer needs, regulation and market trends will be key.

Commercial Management

The role holder will create and run a commercial plan – setting appropriate targets across all Business Banking product lines, delivering key financial metrics – such as market share, Asset and Liability balances, etc. It will also report on performance and levers, (product, customer, balances, etc), produce pricing and trading papers as well as product economics – unit economics, cost models, income, cross product holding, channel economics, capital usage, etc  

Risk

The person in role must stay abreast of regulatory requirements and any changes, whilst focusing on how we manage and mitigate changes as part of the broader plan. It will ensure we are running a book with a strong focus on financial and non-financial risks as well as embedding risk ownership into the team, whilst working closely with credit risk on models for lending (overdrafts), capital usage and pricing models

Transformation

It will work with the horizontal origination and servicing teams ensure we have a prioritised approach to journey development and improvement. It will look at migration and integration – working with broader teams look at Core Banking platform development and migration to ensure a fit with product requirements, commercial plans and Business Banking change roadmap.

 Benefits:

• Car allowance
• Private medical and health screenings
• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity and shared parental leave
• Extensive wellbeing support
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

This role can operate from either our Head Office campus in Binley, Coventry or our Manchester office but as a Group role, travel to both locations will be required. A team-led hybrid working arrangement is in place.

Taking a leading role across the organisation to drive integration and transformational change for the Group Business Banking business, this role requires strategic influence, high-level decision-making to shape critical initiatives, and ensure strategic cohesion across the combined Group structure. 

To be successful in this role it’s essential you have:

• Proven financial services leadership experience in a senior-level Business Banking role
• Experience of commercial bank lending including loans, current accounts and credit cards
• Demonstrable expertise in commercial management – working with journey leads, finance and marketing to create growth plans
• Experience of developing and delivering strategy and associated business plans.  
• Expert knowledge of the regulatory requirements and rules that govern business activities
• Strong analytical, organisational, and communication skills, capable of translating complex challenges into actionable insights.
• Exceptional leadership and interpersonal abilities, with a track record of fostering cross-functional collaboration and influencing
• Experience of operating in a fast-paced and rapidly changing environment with multiple high-priority demands
• Adept at managing relationships, securing stakeholder buy-in, and driving alignment across diverse teams

Desirable experience will be:

• Leadership experience in a product, finance or strategy role
• Evidence of leading through an integration
• Skilled at navigating shifting priorities and evolving market conditions in a dual organisational setting.

We’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

All together, better.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. 

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.