PA to Chief Financial Officer - Executive Business Support

The PA to the Chief Financial Officer (CFO), a Board member for the Group, provides high impact, forward thinking support to the CFO. The role goes beyond traditional personal assistant and administrative support, requiring strong judgement, anticipation of priorities and the confidence to act as a trusted partner within the CFO’s leadership team. The role requires discretion and the ability to work several steps ahead, ensuring the CFO’s time and energy can be directed as the highest value activities.

Providing proactive management of a complex diary, inbox, workflows and travel with a strong emphasis on forward planning. Anticipating upcoming demands, deadlines and stakeholder needs ensuring the CFO is well prepared for meetings, key decisions and key interactions.

Building strong relationships with internal and external stakeholders is a vital part of the role. The individual will act as a communication bridge, maintaining clarity, alignment, and momentum across the function. The individual will track and monitor Committee meeting actions across the function and there’ll also be a requirement to prepare packs to support leadership team and key project meetings.

In addition, the role will support the embedding of a strong risk‑management culture, own local governance activities, and support cost oversight in partnership with the leadership team. The postholder will contribute to key planning processes, including business reviews, functional updates,  ensuring high‑quality outputs that enable effective decision‑making.

We operate on a team led hybrid approach with at least 2 days a week in the Coventry office.

Our benefits include:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society  here.

We reserve the right to close this advert early if we receive a high volume of suitable applications

This is a dynamic position suited to someone who combines exceptional organisational ability, strong judgement, emotional intelligence, and professional discretion. The ideal candidate will thrive in a fast‑paced environment, act confidently at senior levels, and take ownership of creating the conditions that allow the CFO—and the wider function—to operate at their best.

To be successful in this role it’s essential you have:

• Experience in supporting Executives/Senior Business Leaders and managing multiple priorities.
• A track record of understanding the business requirements of Executives to enable the delivery of effective support.
• Expert level use of electronic communications, document management systems, expense systems, word processing, spreadsheet and presentation software.
• High level of tact and integrity and ability to negotiate confidently and professionally at all levels.
• Understands sensitivity of high-profile relationships.
• Strong stakeholder management and communication skills, with the ability to influence and network as required.
  

• Experience in a similar role within the financial services sector
• Experience of providing PA/Executive Business Support to Board level Executives.

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. 

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.                                                                                                 

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.