Transaction Monitoring and Sanctions Investigator

Our AML team is responsible for ensuring the Society’s compliance with regulations by operating defences in relation to money laundering, Sanctions and terrorist financing. We are now recruiting a Transaction Monitoring and Sanctions Investigator to join them.

The role holder will be responsible for completing comprehensive, thorough, and timely investigations of suspicious behaviour via our transaction monitoring system and internal reports.  They will also complete customer risk assessments, identifying where Enhanced Due Diligence is required in accordance with the Money Laundering Regulations, and manage the customer within the risk appetite of the Society. 

Using a variety of sources, including publicly available sources, and through interaction with both internal and external stakeholders, such as other regulated firms and law enforcement, investigations will need to be documented accordingly to evidential standards, and provide recommendations for outcomes on investigations based on sound, verified evidence for approval.  This will include, where appropriate, making disclosures under the prescribed and most appropriate format to the National Crime Agency (NCA).

This role operates Monday to Friday 9am – 5pm and once up to speed the team operate on a hybrid basis and are on-site at least 1 day a week either in our Coventry or Manchester office.

Benefits:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

We reserve the right to close this advert early if we receive a high volume of suitable applications.

To be successful you’ll need current transaction monitoring and sanctions experience and be able to evidence when you’ve conducted and completed investigations with good decision making and time management skills, and have the ability to analyse conflicting information. You’ll be comfortable in a customer focused, fast paced and ever changing environment, as well as the ability to work independently and as part of a team.

To be successful in this role it’s essential you have:

• Current transaction monitoring and sanctions 1LOD operational experience from a banking background
• Experience of transaction monitoring, SARs, sanctions and investigating PEPs
• Evidence of working with stakeholders at all levels, with the ability to persuade and influence
• An ability to interpret complex issues, good communication and strong decision making skills
• Investigative, analytical and problem solving skills, able to assess information objectively and deliver solutions that are appropriate and fair
• Confidence in the use of computer systems, including Microsoft Word and Excel.

Desirable experience will be:

• Experience and understanding of the importance of customer care
• Industry recognised qualifications such as the ICA Certificate in Anti-Money Laundering or be prepared to undertake one
• A solid understanding of the current legislative and regulatory environment

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. 

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.                 

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.