Product Risk Manager

We have 12-month fixed term contract opportunitys for a Product Risk Manager to join our first‑line Product Governance team to lead in the assessment of our products against governing regulation (e.g. Consumer Duty, BCOB’s, etc), oversight best practice in the management and solution design of risk events and new regulatory standards. 

The role holder will take ownership of Fair Value Assessments for a specific product category, using analytical skills to assess the performance of the product against the 4 Consumer Duty outcomes. This will include the identification of data trends to support analysis of customer outcomes and working with product and other risk teams to assess the impact of product changes, risk events or emerging regulation to determine a products overall operating risk from which solutions can be designed and put in place to deliver good outcomes where required.

It’s essential that high‑quality assessments are produced, that insights are clearly presented to key committees, and that additional risk analysis is developed in response to data led customer behaviour trends.

Collaboration is central to the role, working closely with the Product Governance Manager, fellow Product Risk Managers and Product Managers across Homes, Everyday Banking, Business and Commercial to deliver strong, customer‑focused outcomes.

If you’re passionate about customer value, enjoy working with data and want to strengthen your product risk expertise, this is a great opportunity to make a meaningful impact within the team.

Location: We operate on a team-led hybrid approach with sites visits to the Coventry & / or Manchester office as and when needed (Usually once a month)

We’re looking for someone who is naturally curious, self‑motivated and comfortable working independently.

For this role you’ll need to have:

• You’ll be an effective communicator, able to express complex information clearly in both written and verbal form.
• Experience in preparing papers or reports for senior committees or governance forums is important.
• You’ll be confident building strong working relationships with stakeholders at all levels, including senior leaders, and collaborating in a constructive and respectful way.
• You’ll have a solid understanding of risk management principles, the regulatory environment and how risk frameworks operate in practice.
• Strong analytical thinking, planning skills, attention to detail and accuracy are key to success in this role
• You’ll bring a thoughtful, problem‑solving mindset, able to investigate issues, develop practical solutions and support good customer outcomes.

Experience in these areas would be helpful:

• Strong experience in the development and management of data to investigate trend that support robust and customer centric solutions

In  2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. 

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.                                                                               

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.