Credit Risk Decision Systems Manager - 12 month FTC

We’ve recently put into action the MSO (Mortgage Sales & Originations) platform and are evolving our mortgage decisioning workflows to deliver faster and smarter lending practices. We’re looking for a proficient Manager to join our team and take ownership of planning coding changes, conducting and reporting on testing within our MSO setting.

The role holder will work closely with stakeholders to document requisites for change. Plan and oversight multiple tranches of change and its route to live. Carry out reporting on testing, explore systems issues and find solutions for change in line with project timelines.

The role is part of an expanding delivery team with a lot of exposure to change and project management with new products and features heading to plenty opportunities for learning as well as management of a new Decision Engine.

Why join the team: Be part of a major makeover in mortgage tools, work with cutting-edge systems. 

Location: We operate on a team-led hybrid approach with at least 1 to 2 days a month in the Coventry or Manchester office

To be successful in this role you will need to develop a broad knowledge of CBS/Bank Credit Risk systems, processes and strategy. Along with the essential requirements too.

It’s essential you have:

• Recent experience of Credit Risk Application Decisioning systems, planning, coding, testing and validation of change.
• Knowledge of Credit Risk Management strategies, approaches, lending criteria and procedures.
• Experience of mortgage/unsecured lending policy, strategy development and management, with an awareness of the relevant regulatory requirements.
• Strong investigative, questioning, research and reasoning skills
• Excellent organisational skills and an ability to multitask and manage time efficiently.
• Strong written and verbal exchange of ideas with the skill to convey technical changes in non-technical language.
• Technical writing – Ability to produce high quality documentation Experience of using programming languages like SAS, SQL and ability to translate data into actionable insight.
• Strong Microsoft Excel, Word, and PowerPoint skills.

Desired experience will be:

• Retail mortgage banking background

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. 

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.                                                    

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.