Communications Specialist - Creative

This is a specialist creative role for a high‑calibre designer with a strong graphic design background and a passion for creating bold, social‑first content. The role focuses on translating internal stories into eye‑catching visual assets that cut through, connect colleagues and elevate the quality and ambition of internal communications.

The person in post role requires exceptional graphic design capability and fluency in PowerPoint, producing beautifully crafted, high‑impact presentations for leadership audiences, Townhalls and key moments across the organisation. These materials must feel confident, modern and purposeful, while being clearly rooted in the Group’s brand style, visual identity and accessibility standards. They will also be a digital‑native, using tools such as Canva and CapCut to create agile, social‑first visuals and short‑form content designed specifically for internal digital channels. Rather than long‑form or traditional production, the emphasis is on fast, high‑quality design that feels creator‑led, contemporary and optimised for how colleagues actually consume content.

There is a strong expectation that the role brings a fresh, playful and confident visual style to internal communications, while ensuring all outputs remain consistent with brand guidelines, accurate and aligned to organisational priorities. Curiosity about social and design trends, emerging formats and the use of AI is encouraged, with space to experiment and evolve internal content in a way that feels modern, engaging and distinctly “on brand”.

Working collaboratively with Internal Communications, Brand, the in‑house Design Studio and Organic Social teams, the role helps align creative approaches across internal and external channels. It builds strong relationships that encourage idea‑sharing, creative challenge and innovation, while ensuring the Group shows up consistently and confidently across all platforms.

We operate on a team led hybrid approach with at least 2 days a week in the Coventry & / or Manchester office.

Our benefits include:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society  here

We reserve the right to close this advert early if we receive a high volume of suitable applications

You’ll bring a social-first mindset to design, creating engaging content that works seamlessly across digital channels and connects colleagues effectively. Balancing creativity with a sharp eye for detail, you’ll produce polished, professional and on-brand work, even in a fast‑paced environment with multiple deadlines. You’re passionate about visual storytelling, able to turn ideas into compelling content that inspires, and you’re naturally curious always exploring new trends, tools and techniques to keep internal communications fresh and innovative.

For this role you’ll need to have:

• Proficiency in design tools including Canva, PowerPoint and video editing software/ apps like CapCut, with a strong understanding of design principles and brand application.
• Demonstrable experience producing high-quality design outputs for digital and social platforms, as well as traditional formats such as presentations and video.
• Knowledge of best practice for creating social-first content and optimising visuals for internal communication channels.
• Ability to manage multiple design projects simultaneously, delivering to deadlines and maintaining quality standards.
• Understanding of accessibility and usability considerations in design for internal audiences.
• Familiarity with brand guidelines and experience ensuring consistency of look and feel across all creative outputs.

Experience in these areas would be helpful:

• Experience of using AI tools including Microsoft Copilot to enhance creativity, streamline design processes and improve efficiency in content creation.
• Awareness of emerging trends and tools in digital design and internal communications.
• Degree or formal qualification in graphic design, visual communication or a related creative discipline

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. 

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.                                                                                                  

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.