For this role you’ll need to have:
• In-depth knowledge of Agile processes and principles and the ability to positively promote the benefits of working this way to stakeholders, cross-functional teams and the wider digital team
• Outstanding communication, presentation and leadership skills;
• Proven evidence of identifying, creating and delivering successful engaging digital propositions that drive customer advocacy and self-service customer behaviours
• Confident in technological advancements across multiple devices
• Excellent organisational and time management skills
• Strong commercial understanding and business acumen
• Creative thinker with a vision – ability to create and shape innovative ideas into engaging customer propositions
• Attention to detail
• Strong customer focus
• Ability to drive continuous improvement
• Significant experience in leading digital change in a regulated environment
• Understanding of Risk management within financial services
• Strong stakeholder management